Helpdesk Support Analyst

Salary / Rate:

GBP 1.00 

Location:

South Wales 

Rate:

Hourly 

Job Type:

Contract 

Sector:

Support (Application / Server / System / Network) 

Date Posted:

27/07/2010 

Reference:

NESIT-AJB/22663 

Windows 2003 Server Active Directory File, Print and Citrix; Management of users and groups, shared folders, network printers and roaming profiles.
Trouble-shooting user, workstation, LAN and WAN network and thin client issues.
Re-imaging/configuring workstations and Wyse thin clients;
HP server, desktop and printer hardware maintenance and service engineer liaison.

Receiving, logging and resolving user helpdesk calls; Remote and local server support, remote, local, telephone and desk-side support.
HP remote lights-out and insight survey, audit and management.
Documentation and procedure writing covering common configuration and build issues.